JOIN THE HANDS ON TEAM!

Are you looking for fun, fast-paced work in an entertaining, educational environment?

 

Check out our current Job Openings below. Hands On offers generous paid leave, medical and dental insurance, Museum memberships and other special benefits. All candidates must show a demonstrated commitment to the museum mission and a philosophy of play-based, experiential learning environment.

Non-Discrimination Policy: Hands On Children's Museum exhibits, education programs, and employment are available to all without discrimination.

 

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POSITIONS CURRENTLY OPEN

Database Administrator

Visitor Services Lead - Floor

Visitor Services Staff

Reception Staff

Museum Café Staff

Database Administrator

Primary duties and responsibilities:

As a key member of the Development, Operations and Business teams, this position manages, modifies and maintains a large and growing database of members, donors and visitors. This position plays a key role in the organization's success by leveraging the full potential of the ALTRU database software, including establishing, teaching, and enforcing best practices; creating and maintaining constituent records; and assuring data integrity.  Will design queries and reporting systems for donor relations, membership, development, and marketing efforts. The position requires an organized thoughtful approach to developing and implementing systems to support fundraising, business and operating efforts. Good communications skills with staff, donors and members a must.Data Management --Administers the ALTRU database software which consists of over 30,000 records. Organizes and shares data, establishes requirements for users, coordinates changes, trains new users and ensures database performance. Areas of responsibility include, but are not limited to:

• Provides software support for internal users of ALTRU. Sets up and trains new users, disconnects users, identifies and merges duplicate data, responds to questions from users and escalates issues with software vendor as necessary.
• Works closely with all users to develop accurate, efficient processes for all areas of the software including Ticket Sales, Program Reservations, Volunteer Tracking, Donor Tracking, Event Management and Revenue Reporting;
• Create and maintain constituent records, manage existing and new codes and tables;
• Create and update policies to ensure data entry consistency and data integrity;
• Analyze information within the donor database and determine structures and elements needed for collection, storage and organization of information so that it can be used to further the Museum's mission; 
• Extract data and produce reports from the database as needed using ad-hoc query building, export and mail merge functions;
• Prepare mailings lists for newsletters and other marketing campaigns;• Develop and apply procedures to safeguard data security; and 
• Perform ongoing research and testing to correct errors, monitor software performance and credibility and improve the Museum's data management policies and practices.Development & Capital Campaign Support -- Maintain excellent, professional relationships with major donors, capital campaign committee members and board members. Areas of responsibility include, but are not limited to:
• Accurately record donations and prepare acknowledgements and other donor correspondence in a timely manner;
• Maintain master pledge log, track donor pledges and gifts, and prepare invoices to ensure pledges are met. 
• Serve as primary registrar for a few key major events annually including Sand in the City® and the Imagine That! Breakfast.

Qualifications:

• Bachelor's Degree preferred, relevant work experience may substitute.
• Experience with Blackbaud software (ALTRU, Raiser's Edge, Patron's Edge) or similar software, Microsoft Word, Excel, and Outlook. Previous experience with Adobe Creative Suite a plus. The ability to troubleshoot and self-teach new computer programs is highly desirable. 
• Must be task-oriented with an excellent sense of setting priorities, logistics, and objectivity. 
• Must be highly organized and capable of handling a number of important issues simultaneously. 
• Experience with non-profit fundraising or donor service a plus.
• Excellent customer service skills required.
• Excellent written and verbal communication skills to internal and external audiences.
• Excellent initiative and problem solving skills.
• Able to work independently with limited direction in a fast-paced environment with a great deal of flexibility.
• Ability to work in a team setting with a high degree of daily communication required. 

Must care about and value the viewpoints of the other team members and organizational mission.This is a full-time position with core hours in the Museum on a Monday-Friday schedule, plus occasional weekend and evening work around special events and projects.