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9:00am - 6:30pm

COVID-19

Important Information About Your Visit: 

By reserving tickets, you agree to the following Health Policy, Visitor Code of Conduct, and Waiver for all members of your group:​

Health Policy

To ensure the safety of our visitors and staff, Hands On Children’s Museum requires that anyone entering the facility be free of the following symptoms that are related to the COVID-19 virus including fever, chills, cough, shortness of breath, fatigue, muscle or body aches, headache, new loss of taste or smell, sore throat, congestion or runny nose, nausea or vomiting, and diarrhea. By reserving tickets, you confirm that all members of your group are not currently experiencing these symptoms and that you will reschedule your visit should any symptoms present themselves before entry. Refunds will be provided as described in our cancellation policy. 

Visitor Code of Conduct

We are committed to providing a healthy and safe environment at the Hands On Children’s Museum. When visiting, you and all members of your group agree to the following: 

  • As mandated by the State of Washington Secretary of Health and the Governor's office, all Museum guests ages five (5) and over are required to wear a face covering, even if they have already received the vaccine or had COVID 19. Children ages 3 & 4 are strongly encouraged to wear face coverings and the Museum is happy to provide an approved disposable mask. Face coverings must be worn at all times. Masks/face coverings must be cloth or disposable medical masks that fit snugly against the sides of the face; completely cover the nose and mouth, provide one or several layers of cloth and be secured with ties, ear loops or other equally effective method. Face shields with drapes may be substituted for a medical accommodation. Open mesh masks are not accepted. 
  • Visitors must maintain proper social distancing (6-feet) from others not in your group and follow directional signage.
  • Visitors agree to wash hands, use hand sanitizer and wipes before and as needed during visit.
We appreciate your support in helping us keep our visitors and staff healthy and safe.  

Waiver

An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is a very contagious disease that can lead to severe illness and death. According to the Centers for Disease Control and Prevention, senior citizens and visitors with underlying medical conditions are especially vulnerable. By reserving tickets you acknowledge that you understand and voluntarily assume all risks related to exposure to COVID-19 for all members of your group.

Cancellation Policy

If your party cannot attend at the reserved time, we ask that you cancel or reschedule your reservation at least 24 hours in advance to allow others to utilize your time slot.  Refunds are allowed with 24 hours’ notice.  An exception to the 24-hour notice requirement may be granted for COVID-related health issues.

What You Need to Know for a Safe Visit
  • To ensure a spacious visit, online registration for timed entry is required. Capacity is limited. Museum admission will pause for 30 minutes between sessions for deep cleaning.
  • We’re working with the best Museums in the nation and our own regional Health Advisory Committee to implement health and safety standards to keep families safe. When you purchase tickets be sure to read our Health Policy, COVID-19 Visitor Waiver, and Visitor Protocols.
  • Visitors will be greeted at the Mary Bridge Healthy Family Entry Station to put on masks, and wash hands. The Secretary of Health is now requiring cloth face coverings for all employees and visitors ages 5 and older. Face coverings are strongly recommended for children ages 3&4. Face shields must have drapes. Open mesh masks are not allowed. Face coverings must be worn over your nose and mouth throughout your visit both inside and outside. 
  • Before you hop into your car and head to the museum, please make sure everyone is feeling well. You must be healthy to play. 
  • Please limit the items you bring into the museum to just the essentials – leave strollers and non-essentials in the car. Lockers are available for $2.
  • Our café is limited to “grab and go” items only like cheese, juice, and crackers. 
The Museum is Sparkling Clean

We’ve been busy cleaning the Museum from top to bottom, refreshing exhibits, removing and replacing props, and installing several hand washing stations to help keep busy hands clean. You’ll find some exhibit and prop changes to comply with our new cleaning standards. The Museum’s innovative HVAC system keeps air moving at all times and all ducts have been completely cleaned. Windows and roll-up doors will be open all summer to maximize airflow and we’ve added new experiences in the Outdoor Discovery Center for more outdoor play.  We’ve also placed colorful decals throughout the Museum to remind family groups to social distance and indicate the maximum number of people in smaller spaces.